Welcome to Virtal Parenting's On-line Help & Support

Webinars, Product Training, and Book Personal Support Calls - all from the comfort of your Staff Room.

Virtual Parenting have been supporting educators since 1996. We know the RealCare range of hands-on simulators and models inside-out. Don't spend hours trying to work out an issue on your own! Our On-line and Personal Support will get your issue solved in no time.

Would you like to know more about the RealCare Baby, before you purchase?

Our Total Parenting Experience Webinar will demonstrate how each of our RealCare Simulators will benefit your students.

Looking into purchasing RealCare Babies for your School / Organisation? Why not join one of our TOTAL PARENTING EXPERIENCE WEBINARS where we will detail each of our Simulators and describe how they will benefit your students.

Book your personal 1/2 hour Total Parenting Experience Webinar

Virtual Parenting - Free - Online Training

We offer, two free, pre-recorded webinars that will help you to understand your RealCare Baby better.

RealCare Baby FIRST STEPS Webinar:

Topics include:

  • Introduction to the RealCare Baby and it's equipment
  • Charging Baby
  • Adding Baby to the Control Centre Software
  • Run a classroom Demonstration
  • Program Baby with the Control Centre Software
  • RealCare Baby Self-Service Centre
CLICK HERE to view the RealCare Baby FIRST STEPS Webinar

RealCare Baby UP and RUNNING Webinar:

Topics include:

  • Baby Basics Review
  • Getting the best out of your Babies
  • Training your students how to get the best from thier babies
  • Working with Baby's reports
  • Performing a troubleshooting test
  • RealCare Baby Self-Service Centre
CLICK HERE to view the RealCare Baby UP and RUNNING Webinar

Having a problem with your RealCare Baby 3?

The first place to start is with our RealCare Baby 3 Self-Service Centre

By answering a few quick questions you will solve the issue you are having with your Baby or you will be able to determine if you need tp contact Virtual Parenting for assistance.


The RealCare Baby Self-Service Centre is not phone friendly and is best viewed on a Tablet or Computer

CLICK HERE to sign into the RealCare Baby Self-Service Centre

Haven't been able to solve your issue?

You have checked out the webinars and the RealCare Self-Support Centre and haven't been able to solve the issue?

You can book a personal support call at a date and time that suits you.

CLICK HERE to book a Virtual Parenting Personal Support Call.

Ways to find out more

Like more information

Knowing where to start can be a bit daunting.  That's where we can help. If you would like a hand please click on the button, fill in your details and we'll get into action

Contact Details

Shop 18/20 Gordon St, Coffs Harbour NSW 2450,
Ph: (02) 6651-8138

© 2017 Virtual Parenting